Filing a Complaint
If you feel that you have been the victim of housing discrimination in the area of rental housing, real estate sales, mortgage lending, homeowners’ insurance, home appraisals, zoning, land use, etc., you may file a complaint by any of the following means:
In the Private Sector
The Fair Housing Council of South Texas does not accept formal Federal administrative housing discrimination complaints. Instead, the Fair Housing Council of South Texas can assist consumers with filing formal administrative housing discrimination complaints with the Federal government. In addition, in order to collaborate a consumer’s allegations, the Fair Housing Council will conduct preliminary investigations of housing discrimination complaints to try to gather evidence of housing discrimination.
For assistance filing a formal administrative complaint with the Federal government, please call our office at (210) 733-3247 to complete a complaint intake over the telephone during our normal business hours of Monday through Friday from 9:00 a.m. to 5:00 p.m.
A complaint intake can also be done in person at our office by appointment only.
To make an appointment, please call (210) 733-3247.
Our physical office is located at:
Fair Housing Council of South Texas
5835 Callaghan Road, Suite 307
San Antonio, Texas 78228
File a Complaint with the Fair Housing Council of South Texas:
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Complaint Form:
On the Federal Level
Effective March 2025, the Federal government will accept formal administrative housing discrimination complaints submitted online only.
However, if you are a person who needs assistance filing a complaint due to your disability, then you can call the Federal government at (800) 669-9777 and ask them to make an exception and reasonably accommodate you, due to your disability, by providing you with assistance in filing your complaint.
The deadline to file a formal Federal housing discrimination complaint with the Federal government is one (1) year from the date of the discriminatory incident and/or action taken by housing provider.
For more information about how to file a formal administrative complaint with the Federal government, please contact our office at (210) 733-3247.
On the State Level
The Texas Workforce Commission–Civil Rights Division (TWCCRD) will accept formal administrative housing discrimination complaints submitted via telephone or online.
1. VIA TELEPHONE:
If you live in Texas, you can file a complaint with TWCCRD’s Intake Department over the telephone by calling (888) 452-4778.
2. VIA ONLINE:
You can access the following link to file a complaint online with TWCCRD. The Texas Workforce Commission–Civil Rights Division’s office is located in Austin, Texas.
Their address is as follows:
Texas Workforce Commission-Civil Rights Division
101 E. 15th Street
Austin, Texas 78778
Important Filing Deadlines
The deadline for filing a formal administrative housing discrimination complaint with the Federal government is one (1) year from the date of the discriminatory incident and/or action taken by the housing provider.
The deadline for filing a civil lawsuit is two (2) years from the date of the discriminatory incident and/or action taken by the housing provider.